TERMS & CONDITIONS

THINGS TO CONSIDER

Charges


All Ripponvale Cherry Wine Vineyards’ online business, is conducted in New Zealand currency only. Ripponvale Limited will appear on your statements and payment records.

 

Shipping


Within New Zealand orders are normally shipped through our nominated carrier company and generally, delivery is within an estimated 7 days depending on location. In-stock items usually ship in 2-4 business days. We do not ship on Saturday or Sunday and we shall not be liable for delays.


We will notify you by way of email if an item you have ordered is no longer in stock, and you will have the opportunity of cancelling your order.

We reserve the right at any time after receipt of your order, without prior notice, to supply less than the quantity you ordered of any item.

 

Returns/Refund Policy


Please choose your wines carefully, in the event you change your mind about a purchase we do not provide a refund. Under the Consumer Guarantees Act, we provide a replacement free of charge if goods are proven faulty.

Payment Terms


1. You must pay us in full at the time that you submit your order.
2. If you pay by credit card you agree to indemnify us against any default by your credit card company to make payment to us in full.
3. We use “Paypal” to securely authorise credit card payments before any charges are made. For further information regarding “Paypal” and how it encrypts and processes transactions, please visit www.paypal.com

Alternate payment options are only available in person.

​WHOLESALE ENQUIRIES

If you are enquiring about wholesale purchasing requirements, please contact us directly via email.

 

We will endeavour to get back to you as soon as possible.

info@ripponvale.co.nz

​PRIVACY & COOKIES POLICIES

If you would like to view our data privacy policy then please click

here.

If you would like to view our cookies policy please click

here.

PAYMENT METHODS​

​- Credit / Debit Cards (Via Paypal)
- Paypal

- Offline Payments at Pickup

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